Information
SHIPPING POLICY

Shipping Overview

At WalkEdgez, we are committed to delivering your orders with care and efficiency. Whether you're shopping for activewear, outdoor gear, or family essentials, our streamlined fulfillment process ensures your items are carefully packed and dispatched from our warehouse within 1-2 business days. We partner with trusted carriers to provide reliable shipping solutions tailored to your needs.

Shipping Timeframe

Processing typically takes 1-2 business days after order confirmation. Delivery times vary based on your location and selected shipping method. Domestic orders generally arrive within 5-15 business days, while international shipments may require additional transit time. Seasonal demand or carrier delays may occasionally extend these estimates.

Shipping Costs

We offer transparent shipping options:

Standard Shipping (10-15 Business Days): $15 for orders under $45
Table Rate Shipping (5-10 Business Days): Free for orders of $45+

All prices are in USD. Promotional periods may include temporary free shipping offers.

Shipping Regions

We currently ship to most countries worldwide, including the United States, Canada, UK, EU nations, Australia, and select Asian territories. Some remote locations or restricted areas may not be serviceable. During checkout, our system will automatically verify your address eligibility. For specific regional inquiries, please contact our support team.

Order Tracking

Once your order ships, you'll receive a confirmation email containing your tracking number and carrier information. Track your package directly through the carrier's website using this reference, or log into your WalkEdgez account for real-time updates. Most tracking systems update within 24-48 hours of shipment.

Delayed or Lost Shipments

While we strive for timely deliveries, occasional delays may occur due to customs clearance, weather events, or carrier logistical issues. If your package hasn't arrived within 5 business days of the estimated delivery date, please first check the tracking status. For unresolved issues, contact our customer service at [email protected] with your order number. We'll investigate promptly and provide solutions, which may include reshipment or refund where applicable.

Customs & Import Duties

International customers are responsible for any customs fees, import taxes, or brokerage charges imposed by their country's regulations. These fees are not included in your order total or shipping costs. As policies vary significantly by destination, we recommend consulting your local customs office for current rates before ordering. WalkEdgez cannot predict or reimburse these third-party charges.
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